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FAQ and online Help

Please refer to our frequently asked questions and online help before making your inquiry.

Technical support

If you have any questions on the software or wish to report a bug please send an email to

Order related problems

Write to us at if you have placed an order but have not received your licence key(s) or a reply within 48 hours. Please mention the order number (or Transaction ID of PayPal) or the e-mail address used at the time of placing the order.

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